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Director of Community, Continuing & Corporate Education

Job Description

Posting Number

20141808S

Position Title

Director of Community, Continuing & Corporate Education

Location

District Office

Department

Auxiliary Services DIST (DEPT)

Position Number

1C0443

Percentage of Full Time

100%

FLSA

Exempt (does not accrue overtime)

Months per Year

12

Min Salary

$149,112 (annual)

Max Salary

$188,892 (annual)

Position Type

Administrative/Supervisory Positions

Who We Are

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty and classified staff, administration, students and community partners.

The College and the District

The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 20,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College District’s Educational Services & Planning website.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

The Position

This position is responsible for the leadership, development, and management of the Community, Continuing and Corporate Education (CCCE) program operating at Skyline College, Cañada College, and College of San Mateo in the San Mateo County Community College District. The program provides fee-based not-for-credit classes and programs for adult and youth education, corporate education and training, enrichment programs, contract-for-credit educational programming, summer youth programs, sports camps, conferences, and other courses and workshops. This position reports to the Vice Chancellor of Educational Services and Planning and works collaboratively with the three college campus administrations.

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

Community Education
  1. Provides leadership for the development and implementation of a comprehensive community education program providing learning opportunities for all age groups
  2. Researches and evaluates new program and course proposals on an ongoing basis to identify new opportunities as a complement to credit course offerings and in response to community needs and trends
  3. Develops classes and programs specifically designed for the youth in San Mateo County to provide additional academic support that cannot be provided by local middle and high schools
  4. Identifies and pursues potential grant opportunities to help underwrite courses and programs for underserved members of the community
  5. Develops and implements marketing, outreach, and advertising plans for all programs
  6. Selects courses and instructional staff, and coordinates offerings in cooperation with instructional divisions throughout the District
  7. Interviews prospective instructors, negotiates contracts and supervises the preparation of contracts and approval of payments
  8. Works with the Vice Chancellor of Educational Services and Planning, establishing course and program fees and securing Board approval for courses and programs
  9. Manages agreements with other organizations and companies as needed
  10. Continual monitoring and evaluation of the effectiveness of current class offerings; enrollment and registration, instructor evaluations, customer demand, and customer satisfaction
  11. Determines staffing needs for ongoing department operations and various programs; hiring, training, and supervising permanent, short-term, and student assistant staff as needed with seasonal fluctuation, securing necessary board approval
  12. Supervises, directs, and manages staff
  13. Develops, plans, and administers the departmental budget to ensure a self-supporting operation
  14. Forecasts revenue and expenses; continual cost analysis of multiple programs using online registration software, a variety of spreadsheets, and other computer software as required
  15. Prepares financial reports and performs financial analysis as needed
  16. Manages design, layout, and content of marketing materials and program publications
  17. Promotes effective public relations for the college in the community by initiating contact with individuals, organizations, and other groups to develop Community Education classes, programs, and activities
  18. Manages the CCCE website
  19. Performs other duties as assigned
Continuing and Corporate Education
  1. Generates leads resulting in new customers for Continuing and Corporate Education; identifies, develops, and provides high-quality training solutions and services to customers in both public and private organizations
  2. Develops partnerships with public and private agencies to provide contract-for-credit education
  3. Works cooperatively with District, College, and Foundation staff to identify businesses and organizations in key industry sectors as qualified leads for training and business services, and assists in the design of strategies and training solutions for clients
  4. Generates new contracts for workforce training (not already provided by one of the colleges) by creating and selling training and performance improvement services that meet the needs of businesses and public agencies in San Mateo County
  5. Utilizes proven sales strategies that result in frequent customer contact and result in revenue-generating contracts for training or related services; establishes and maintains high-quality, client relationships based on trust
  6. Meets with clients to provide thorough and complete information regarding proposed solutions and negotiating deliverables and competitively priced training
  7. As the primary liaison, responds appropriately to assigned referrals, prospective client inquiries, and other leads as requested
  8. Actively engages in professional development activities to maintain awareness of current trends and strategies
  9. Performs other duties as assigned

Minimum Qualifications

  • A combination of education and experience equivalent to a Bachelor’s degree, preferably in business administration or education
  • Experience of increasing responsibility in social services, human resources, marketing, or related area
  • Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
  • Possession of a California Driver’s license (or the ability to obtain one) and the ability to drive a motor vehicle to off-campus locations

Knowledge, Skills and Abilities

  1. Ability to multi-task and organize complex, multi-faceted workloads, with attention to detail and timelines
  2. Ability to think critically and solve problems
  3. Entrepreneurial skills to identify and build successful programs
  4. Skill in negotiating agreements and contract terms
  5. Skill in both sales and marketing techniques
  6. Ability to identify and propose training solutions for the community, businesses, and industry
  7. Skill in identifying and pursuing grant opportunities
  8. Skill in communicating effectively with people at various levels within an organization
  9. Skill in communicating respectfully, sensitively and effectively with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
  10. Knowledge and experience in developing new programs
  11. Skill in supervising and evaluating the work of others
  12. Knowledge of the techniques of budget planning, monitoring, forecasting, and analysis
  13. Superior skill in written communication
  14. Superior skill in oral communication, including public speaking
  15. Skill in research, compiling data for, formatting and effectively presenting data for a variety of audiences
  16. Skill in the use of a variety of computer software to enter, format and present complex financial, statistical, and other data
  17. Ability to manage projects, put systems in place, and design effective marketing materials
  18. Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students

Physical Requirements

This position requires attention to detail, good memory, the ability to work under deadline pressure, moving moderate to heavy objects, sitting and standing for periods, oral and written communication, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions.

Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date

05/30/2024

First Review Date

06/20/2024

Open Until Filled

Yes

Special Instructions Summary

Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2022 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2022 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2022 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures and resources.

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