Amazing reasons to work at LAZ Parking!

* Pay Rate: $18.85/hr.
* Schedule: PM Shift 1:00p - 9:30p (Monday - Sunday)
* Requirements: Bilingual - Spanish /English

The Spirit of the Position:

The Customer Service Representative at CBX greets and creates a welcoming atmosphere for our customers and clients to make their experience as easy and pleasant as possible.

How do you know if this is the right job for you?

Minimum Qualifications.

* Dedicated to providing exceptional customer service.
* Dependable - Reliable and Punctual
* Team Player and Excels at Individual tasks.
* Able to work in any environment (Parking or Terminal)
* Willing to perform any requested task within scope when asked.

What you will be doing:

* Provide Excellent customer service with every interaction. Happy, energetic, and happy to help.
* Relocate luggage carts by pushing them across the bridge or bring them in from parking lots in sets of 5 - 10 carts at a time.
* Assist passengers with completing tasks to successfully access airport.
* Provide assistance with Luggage & Wheelchair assistance.
* Demonstrate professionalism with every interaction.
* Cashier - Money handling
* Able to direct and orientate passenger flow and process control in both English and Spanish.
* Works with a sense of urgency and demonstrate the ability to complete task accurately in a timely manner with minimal supervision

Requirements:

* Bilingual - Spanish /English
* Customer service experience Preferred.
* **Able to clear CBP Homeland Security clearance check.**
* Must be able to work any position at random moments throughout your shift.
* Must be able and willing to work in a single position for several days independently.
* Willing to work in any weather regardless of position assigned or tasks assigned.
* Problem Solving skills.
* Willingness to be flexible, and open to coaching and redirection in the operation.
* Able to understand and follow guidelines and procedures.
* Must be able to work weekends.
* Must be able to work all holidays.
* Must be able to work indoors and outdoors.
* Be able to work in all climate's elements - heat, wind, snow, rain, etc
* Ability to lift, push and pull at least 50 pounds
* Ability to stand, walk your entire shift
* Ability to bend, stoop, squat and lift frequently throughout a shift
* Ability to perform functions that require repetitive motions

Education:

* High school diploma or GED equivalent preferred but not required.

Experience:

* Strong customer service experience.
* Cash handling experience is preferred but not required.
* Parking industry experience is preferred but not required.
* Intermediate computer literacy is preferred.
* Bilingual with English and Spanish is highly desired.
* Reliable transportation to and from job site is required.

Skills:

* Willingness to be flexible, work multiple environments.
* Ability to handle challenging and, at times, emotionally charged situations.
* Ability to speak, read, and comprehend the English language.
* Must be able to make decisions independently and exercise sound judgment.

Physical Demands:

* Willingness to work in the elements - heat, wind, snow, rain, etc.
* Ability to lift, push and pull at least 50 pounds.
* Ability to stand and walk for extended periods of time, up to 8 hours a day.
* Ability to bend, stoop, squat and lift frequently throughout a shift.
* Ability to apply pressure to an object with the fingers and palm.
* Ability to perform functions that require repetitive motions using hands, wrists, arms, legs, ankles, knees, and hips.
* Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
* Ability to receive detailed information through oral communication and to make discriminations in sound.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.