Financial Aid Advisor
Job Description
Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, 34 graduate programs, doctorates in education and nursing, professional certificates and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, diversity, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, now owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is committed to protecting academic freedom in addition to supporting the freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.
Job Summary
The Financial Aid Advisor (Loan Coordinator) position specializes in the coordination and processing of all federal, state, and private student loan programs with an annual volume of approximately $37 million. In addition, this position will serve as financial aid advisor for one-fifth of student applicants and their families which encompasses all types of aid programs available, HOPE eligibility, and academic progress requirements. Additional responsibilities include financial aid presentations to various student and parent groups regarding the financial aid application process and program overviews at on-campus and off-campus workshops. This position will have the responsibility in adhering to the current default prevention plan as well as working directly with management to periodically evaluate and implement new initiatives.
Responsibilities
Advising - 40
Counsel prospective and returning students and parents in the areas of federal, state and institutional aid programs and the regulations governing them. This position serves as an advisor for approximately 20% of the aid applicants. Through various means, which includes in-person, phone and email, the position will communicate with students, and families, regarding eligibility and options for financing their education.
Coordinating - 50
Coordinate all student loan programs. This position is responsible for coordinating and processing federal, state, and private loan programs for students and parents. This includes processing applications, transmitting data to outside entities, as well as troubleshooting errors.
Assessment - 5
This position is responsible for all Default Prevention initiatives which includes analyzing data, assessing existing plan, presenting recommendations, and implementing approved updates.
Liaison and Other Assigned Duties - 5
This position represents the Georgia College Financial Aid Office at various student/parents speaking events: such as freshman seminar classes, on-campus visitation programs and off-campus workshops. Performs miscellaneous job-related duties as assigned.
Required Qualifications
Educational Requirements
Bachelor's degree
Required Experience
1-2 years of professional experience
Knowledge, Skills, & Abilities
ABILITIES
Ability to perform basic accounting procedures.
Ability to establish and maintain effective working relationships and communicate effectively, both orally and in writing with a variety of people: students, parents, faculty, staff and off-campus stakeholders.
Ability to process computer data and to format and generate reports.
Ability to complete moderately complex and specialized administrative processes and paperwork.
Ability to make administrative and procedural decisions and judgments.
KNOWLEDGE
Knowledge of financial aid policies, procedures, and eligibility requirements.
Knowledge of customer service standards and procedures.
SKILLS
Database management skills.
Records maintenance skills.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity
Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.
Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging.
Other Information
This is not a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
Background Check
- Credit Report
- Criminal Background Check
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