Description

The WIOA Program Specialist is the direct link for the provision of the WIOA programs and services, assessment, and retention to the client community as well as develops individualized strategy plan for each participant.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Completes intake eligibility for WIOA program.

Completes an individualized services strategy plan for each eligible participant and updates periodically.

Scan all WIOA documents into NCWorks Management System.

Completes participant data forms for enrollment or exit from program.
Implements a case management approach with enrollees to include assigning participants to component activities/supportive services, and assures that participants receive resources.

Assist in job development for WIOA clients and prepares OJT /Work experience subcontracts or worksite agreements with employers.

Reviews all paperwork relating to program to ensure WIOA guidelines are met and appropriate policies are followed and documented for distribution of incentive items.

Keys case notes to reflect the enrollment, progress, achievements and follow-ups of WIOA participants.

Serve on college committees and participant in college sponsored activities as assigned.

SUPERVISORY RESPONSIBILITIES-None

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong organizational, communication, and time management skills are essential. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must maintain a valid North Carolina driver’s license.

EDUCATION and/or EXPERIENCE
Associate’s degree in human services, business administration, or related field required, with one to two years related work experience. Experience with computers and case management is preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret policies, procedures and governmental regulations. Ability to write reports, grants, business correspondence, and class curricula. Ability to effectively present information and respond to questions from groups of managers, instructors, students, and the public. Ability to speak Spanish.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office conditions in a quiet environment.

State Retirement:

• Coverage is through the Teachers' and State Employees' Retirement System
• Coverage begins with date of full-time employment

• Coverage through the North Carolina State Health Plan

• Coverage effective the first of the month after 30 days of employment

• Employee-paid benefit
• Coverage for dependents available

• Employee-paid benefit
• Coverage for dependents available

• Faculty earn 6 hours per month – 72 hours per year
• Staff earn 8 hours per month – 96 hours per year

• Accrual rates depend on years of service and accrued monthly