Production Manager
Job Description
Posting Number
PG193997SPInternal Recruitment
NoWorking Title
Production ManagerAnticipated Hiring Range
$48,000-$50,760Work Schedule
Work schedule will be primarily Monday - Friday 7:30am to 4:00pm; work schedule may change based upon the business needs of the operation. Some evenings, weekends and holidays are required when needed to support unit.Job Location
Raleigh, NCDepartment
NC State DiningAbout the Department
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 165 permanent EHRA and SHRA employees.
Essential Job Duties
The primary purpose of this position is to serve as the Production Manager over daily production operations, ordering, receiving and safety in a dining hall located on the NC State University campus. The main focus of the job will be to forecast menus, order the food, schedule production, monitor and maintain proper food receiving and monitor the temperatures and other safety and sanitation concerns. This position will need to provide independent decision making in the day to day management for the dining hall and reports to the unit General Manager.
This vacancy is located at Fountain Dining Hall.
This vacancy is located at Fountain Dining Hall.
Other Responsibilities
- Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
- Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events.
- Perform other duties as assigned to ensure NC State Dining business needs are met.
Minimum Experience/Education
High school diploma or equivalency.
Other Required Qualifications
- Accurate data and timely entry.
- Work within strict time frames and resolute deadlines.
- Able to facilitate the work flow, change priorities and work efficiently in a fast paced environment.
- Able to make decisions based upon situational facts, and can provide timely and accurate problem resolution.
- Strong written and verbal communication skills to effectively communicate with internal and external customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University. Convey information accurately and timely.
- Knowledge of equipment, cooking methods, measurements, and food safety.
- Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
- Must follow written and/or verbal instructions. Excellence in completing all tasks.
- Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently. Able to learn new department specific software.
- Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
- Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
Preferred Qualifications
- 1-3 years management experience (planning, forecasting, ordering, budgeting) including the hiring, coaching and training of employees
- Menu management system experience, spreadsheets, word processing and email utilization
- Residential dining operations experience
- Experience using food service ordering systems such as C-Bord.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
05/14/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
05/20/2024Special Instructions
Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume needs to be included on your application.
Position Number
00041447Position Type
SHRAPosition Classification Band Title
Support Services AssociatePosition Classification Band Level
AdvancedPosition Classification Salary Range
$ 33,540 - $ 58,335Salary Grade Equivalency
GN08Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesTime Limited Position
NoDepartment Id
471501 - Dining and Catering OperationsAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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