Job Description

 

Director of Operations

Job Type: Full Time

FLSA Status: Exempt

Job Brief:

The Director of Operations for Hope is Alive (HIA) will serve as the right-hand person for the Co-CEOs and will oversee the day-to-day administrative and operational functions of the ministry.

Must Be:

• Able to motivate, organize, and respond to employees of many different areas of expertise
• Excellent with business and budget-planning skills
• Strong at organizational and time-management skills
• Able to adapt to changing environments
• Excellent at verbal and written communication skills
• Excellent at interpersonal and relationship-building skills
• Able to work as an independent contributor and as part of a team
• Excellent with analytical and planning skills
• Able to maintain a high level of confidentiality
• Able to work autonomously while ensuring CEO expectations are readily met and/or exceeded
• Understanding of all facets of business and functions such as Human Resources, Finance, Marketing, etc.

What You’ll Do:

• Oversee company operations, project timelines, business developments, and employee productivity while building a high performing culture to ensure team members and the ministry thrive
• Work with the CEO to set and drive the organizational vision and mission, corporate strategy, and hiring needs
• Develop actionable business strategies, objectives, and plans that ensure alignment with short- and long-term objectives developed in tandem with the CEO
• Measure and analyze current revenue streams, offerings, and relationships to optimize business growth and revenue strategy
• Provide timely, accurate and complete reports on the operating condition of the company
• Strategically coach, manage, organize, and coordinate employees from different departments and locations to ensure efficiency
• Implement financial procedures and organizational policies and programs to drive the company’s operating capabilities
• Work collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the ministry and ensure excellence
• Build and maintain relationships with other professionals and organizations in the industry
• Represent the ministry with donors, sponsors, clients, business partners, and board members

Managerial Responsibilities:

• This position will manage other workers and oversee multiple departments within the ministry

Points For:

• Bachelor’s degree in Business Administration or a related field. Work experience may be substituted for education requirement, substituting (2) years of work experience for every (1) year of course work.
• Minimum five (5) years of related experience required.
• Strong writing skills; the ability to write clearly, use proper grammar, and proper punctuation is critical
• Time management skills and the ability to manage multiple opportunities and activities
• Ability to identify opportunities to reduce cost and improve efficiencies
• Strong verbal skills with the ability to speak in a way that is understandable to various constituents (CEO, front-line worker, Donor)
• Aptitude in problem-solving and decision-making

Bonus Points If:

• Master of Business Administration (MBA)
• Experience working in a non-profit organization
• Experience implementing ERP and CRM systems

Hours / Travel Requirements: Minimum core office hours are generally 8:30 a.m. to 5:30 p.m., Monday-Friday. This position will regularly require hours outside of the core office hours as operational requirements and the needs of the business dictate. Additionally, evening events, weekend engagements, and other activities will often require attendance and/or travel to represent HIA to the community and staff when necessary.

Physical Demands:

• Office work is sedentary that requires the following physical activities:

Sitting or standing for long periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity including close vision

• Occasional lifting (computer equipment, office supplies, etc.)
• May be required occasionally to stoop or kneel

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. These duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Oklahoma City, OK 73134: Relocate before starting work (Required)

Work Location: In person

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