The HIM manager oversees day to day HIM operations, ensuring compliance with regulatory standards, providing leadership to a team of HIM professionals, and actively participating in the ongoing and annual evaluation of staff. Daily operations may include records processing, scanning and indexing, incomplete records and physician notification, deficiency analysis, transcriptions services, death registry, and release of information, and patient portal.

• Create and maintain an organized repository comprehensive training materials and documentation for the Health Information Management (HIM) department, covering processes, procedures, and system usage. Facilitate training sessions using developed materials to educate new hires and existing staff on HIM processes and best practices.
• Monitor quality and productivity to ensure the accuracy and completeness of health records.
• Oversee the utilization of health information management software and electronic health record systems. Troubleshoot technical issues and liaise with IT support as needed.
• Monitor and report on key performance indicators (KPIs) relevant to HIM operations. Collaborate with the Health Information Management Director to drive continuous improvement based on performance metrics.
• Ensure adherence to established policies and procedures within the HIM department. Work with the Health Information Management Director to implement changes and improvements as needed.
• Collaborate with HIM Director and HR in the development of performance accountability actions when necessary.
• Act as a point of contact for internal and external stakeholders regarding HIM-related matters.
• Supervise and coordinate daily operations within the Health Information Management (HIM) department. Ensure the accurate and timely processing of health information tasks.
• Provide direct supervision to HIM staff, including conducting regular check-ins, performance evaluations, and addressing any performance concerns.
• Provide leadership and guidance to HIM Operations staff, including technicians and coordinators. Foster a collaborative and supportive work environment to enhance team performance.
• Conduct ongoing and annual evaluations of HIM staff to assess performance, provide constructive feedback, and support professional growth. Collaborate with HR in the development of performance improvement plans when necessary.
• Co-ordinate team vacation, holiday and other requested time off to prevent any interruption of service.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

• Associates Degree in Health Information Management or closely related field required.

•  Bachelors degree in Health Information Management or closely related field preferred.

• Five (5) years of relevant health information management experience or working within hospital/health system.

• Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT) preferred.

• Excellent knowledge of Microsoft Office applications.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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