Assistant Director, Operations
Job Description
Position Number:
129979Title:
Assistant DirectorFunctional Title:
Assistant Director, OperationsCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.000Unit:
SVPAAP-OIA-Education AbroadCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
Position Summary/Purpose of Position:
The Assistant Director plays a critical role in advancing operational excellence for Education Abroad, overseeing the day-to-day operations of Education Abroad’s (EA) student-facing systems and processes, including registration, billing, course evaluation, and scholarships. The Assistant Director ensures that EA’s application management system and website are accessible, function effectively and meet stakeholder needs.
The Assistant Director facilitates relationships with colleagues across the University, coordinating with campus partners to ensure the efficient operation of cross-departmental processes and workflows, supporting a seamless experience for students, faculty, and staff. The Assistant Director contributes to the development and review of policies, operationalizes procedures and workflows, and manages projects to evaluate and improve efficient EA operations.
The Assistant Director broadly manages EA’s scholarship funds and awarding process. In consultation with the Director of Education Abroad and Associate Director for Operations, they will develop and implement strategies for the allocation of funding resources to maximize impact to students and expand access to Education Abroad.
The position supervises three positions and reports to the Associate Director of Operations.
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
Education:
Bachelor’s degree.
Bachelor’s degree.
Experience:
- 7 years’ relevant professional experience, including a minimum of 2 years’ experience working. in higher education or international education and 2 year of supervisory experience.
- Demonstrated experience with a student information system.
- Demonstrated experience with scholarship administration.
- Experience advocating for diversity, equity, and inclusion.
Knowledge, Skills, and Abilities:
- Excellent communication and organizational skills.
- Demonstrated ability to work independently and as part of a team in a fast-paced environment.
- Data analysis skills and the ability to visually present data and clearly communicate data-generated insights.
- Ability to lead and/or supervise staff.
- Ability to handle multiple/competing priorities and provide excellent outcomes within required time frames.
- Working knowledge of Google Office software.
Preferences:
Preferences:
- Master’s degree.
- Supervisory experience.
- Experience with Study Abroad Software (Terra Dotta or ViaTRM), Google platform, Microsoft. Excel and/or other relevant software platforms.
- Experience at a public higher education institution.
- Participation and leadership in regional, national and international conferences and organizations.
Additional Information:
Salary Range: $80,000 – $89,000.
Job Risks
Not Applicable to This PositionPhysical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
Posting Date:
10/03/2024Open Until Filled
YesBest Consideration Date
10/20/2024Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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