PACE Transportation Scheduler

Job Description

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

FHCSD's Program for All-inclusive Care for the Elderly (PACE) is designed to help our patients maintain a high standard of independent living. Our program provides a wide range of supportive services including in-home care, meals, medical equipment, transportation, social services, and social activities. We are currently seeking a PACE Transportation Schedulerto coordinate participants utilizing our services..

Job Roles

  • Schedule transportation for all PACE participants. Respond appropriately to needs as identified by the interdisciplinary Care Team.
  • Coordinate transportation for PACE participants to ensure that the transportation is on schedule, timelines are met, and are at the highest level of operational efficiency.
  • Coordinate schedules, cancel schedules, and reschedule trips as needed. Make adjustments to meet unanticipated changes and communicate those changes to the appropriate affected personnel.
  • Model and promote service excellence by developing and maintaining positive respectful relationships with PACE participants, families/caregivers, team members, and all staff throughout the organization.
  • Maintain all records for transportation, and ensure established policies and procedures are communicated and followed.
  • Perform other duties as assigned.

Education/Certifications/Licenses/Registrations

  • High School Diploma/GED preferred, but work experience and training that has provided the skills and abilities needed to perform the position is also acceptable.
  • Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Experience/Specialized skills (including Language)

  • 1 year experience with transportation scheduling, and organizing routes for pickup and drop off of clients served is required, or equivalent combination of education, transportation scheduling, or transportation industry experience.
  • Some experience working with the elderly population is desirable.
  • Ability to clearly communicate verbally and in writing.
  • Knowledge of the functions and responsibilities of a Driver.
  • Ability and skills to effectively plan and organize assignments in the most efficient manner.
  • Bilingual in English/Spanish preferred.

Rewards:

  • Job type: Regular Full Time
  • Competitive Salary with Excellent Benefits
  • Retirement Plan with Employer Match
  • Paid Time Off, Extended Sick Leave and Paid Holidays
  • Medical/Dental/Vision/FSA/Life Insurance
  • Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

18.00 - 24.00

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)


Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.

 

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