Assistant Registrar
Job Description
Job Description:
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is seeking a full-time Assistant Registrar tasked with ensuring that the assigned Enrollment Services staff provide excellent customer service and respond to in-person and remote inquiries from the public regarding credit and non-credit programs offered by the college. The Assistant Registrar will serve as the completion process lead at the Daniel Technology Center (DTC). This position is responsible for managing the daily functions of the Enrollment Services office (DTC) with an emphasis on preparing students and their records for graduation. This role will supervise two full-time and two part-time staff members who are responsible for the maintenance of student records and student support service. This position is primarily based on-campus at Daniel Technology Center (DTC).
Major Duties and Responsibilities:
Minimum Qualifications:Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is seeking a full-time Assistant Registrar tasked with ensuring that the assigned Enrollment Services staff provide excellent customer service and respond to in-person and remote inquiries from the public regarding credit and non-credit programs offered by the college. The Assistant Registrar will serve as the completion process lead at the Daniel Technology Center (DTC). This position is responsible for managing the daily functions of the Enrollment Services office (DTC) with an emphasis on preparing students and their records for graduation. This role will supervise two full-time and two part-time staff members who are responsible for the maintenance of student records and student support service. This position is primarily based on-campus at Daniel Technology Center (DTC).
Major Duties and Responsibilities:
- Organize and plan two Commencement ceremonies per year, serving as the Chair of the Commencement Committee.
- Serve on the Curriculum Committee preparing accurate curriculum progress reports and appropriate graduation correspondence for students.
- Participate in VCCS Workgroup weekly conference calls and training and attend the annual VACRAO conferences.
- Manage the daily operations of the Enrollment Services office at the Daniel Technology Center (DTC), maintaining high standards of customer services and operational efficiency.
- Develop and implement new procedures and policies, maintaining the policies and procedures manual for degree conferral, course exception, records, and program audits.
- Develop a paperless process and an efficient reverse transfer process, aiming to increase the reverse transfer annual conferrals by 2%.
- Respond to student inquiries regarding graduation requirements and ensure the graduation website is updated each year.
- Run and process potential graduate reports to identify students ready to graduate who did not apply, aiming to increase annual conferrals by 3%.
- Oversee the grade change process and increasing efficiency throughout the semester.
- Assist with end-of-term processes around grade repeats with the Retention Assistant Registrar.
- Prepare attestation letters for the Nursing Board for Health Sciences students who have completed all the requirements for their program.
- Oversee the graduation process, including degree audits and graduation applications.
- Collaborate with Deans, Faculty, and Staff across departments to support student degree completion.
- Provide leadership and guidance to Completion Enrollment Services staff, fostering a team-oriented and student-focused environment.
Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email cgodwin@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email cgodwin@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
- Experience in a higher education setting
- Ability to work independently and effectively manage multiple projects concurrently under pressure
- Detail-oriented and capable of maintaining confidential information
- Excellent oral and written communication skills, including customer service
- Excellent organization and prioritization skills
- Microsoft Office and database management experience
- Experience using a Student Information System (PeopleSoft, Lumens, Banner, etc.)
- Knowledge of institutional policies and procedures with the ability to interpret and apply them
- Experience with or willingness to learn AI tools
- Extensive experience in education, business administration, or related field, equivalent to relevant work experience.
- Bilingual (Spanish)
- Experience in planning commencement ceremonies
- Experience in graduation processes, degree audits, and running graduate reports
- Previous experience in Enrollment Services, Admissions, Registrar’s Office, or a related role
- Considerable supervisory experience
- Experience engaging and working with diverse populations
- Experience in curriculum updates
- Experience with transcript evaluation
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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