Academic Records Specialist
Job Description
Job Title
Academic Records SpecialistJob Description
The Office of the Registrar is currently looking to add an Academic Records Specialist to our team. This role will manage and resolve duplicate Banner records pertaining to student data, and work with Student Accounts and Financial Aid for financial processes resolution of the duplicates, due to shared data systems. Provide leadership to the customer service functional area for transcripts, verifications, name and SSN changes in the student system. Activate non-degree seeking students and validate activity lists. Manage NetID extension requests. Serve as the backup of the grading duties and data integrity procedures. Assist with international Apostille procedures and specially requested letters. Create and run audits of Banner in SQL, Tableau, and Business Objects to verify student data. Other duties include processing changes to the student record submitted through the University’s electronic form system (eForms), monitoring email pertaining to the ND Roll Call process, and special projects.
- Run table checks audit to catch duplicate student records. Move student data to the appropriate record, and work with Student Accounts and Financial Aid for financial processes resolution due to the shared data system. Work with OIT to resolve any final merges in tables.
- Activate non-degree students in Banner. Communicate with appropriate colleges such as St Mary’s and Holy Cross as well as departments within the institution and students. Assure appropriate coding for Okta. Coordinate lists with ROTC and marching band to make sure all non-degree students are activated and registered.
- Provide leadership to the customer service functional area. Assist with transcript and verification operations, leading the effort for new technical processes. Assist in questions and concerns regarding various issues and policies. Act as a liaison to current and former students, faculty, academic depts, parents, and outside companies concerning all other academic services relating to registration, grading, ND Roll Call, commencement, Summer Session, etc.
- Create and run audits of Banner in SQL, Tableau, and Business Objects to verify student data. Provide assistance to the Assistant Registrar of Student Records in analyzing and troubleshooting student data.
- Assist the Apostille procedures by gathering the appropriate student data and sending to the appropriate certifying state, government, and/or country offices, notarizing as appropriate. Supply licensure agencies, prospective employers, and other universities with needed course descriptions, credit explanations, or special verification letters.
- Serve as a back-up to the Grading and Academic Records Specialist. Assist with grade change eForms and rolling grades. Help run queries to assure correct data.
- Manage NetID extension requests by determining eligibility, sponsorship, and timing. Code all extensions in specified application
- Special projects such as testing system upgrades, implementing new solutions, and student record validation. Process changes to the student record as submitted through the University’s electronic form system (eForms). Monitor the ND Roll Call email and answer questions. Other Registrar responsibilities as assigned.
Minimum Qualifications
Bachelor’s degree.
Highly organized, motivated, self-directing, ability to multitask and prioritize, communicate effectively orally and in writing, work independently and as a team. Ability to adapt and integrate changing and developing technologies, basic understanding of federal laws such as FERPA, ability to work under tight deadlines, effectively manage and oversee group projects.
Highly organized, motivated, self-directing, ability to multitask and prioritize, communicate effectively orally and in writing, work independently and as a team. Ability to adapt and integrate changing and developing technologies, basic understanding of federal laws such as FERPA, ability to work under tight deadlines, effectively manage and oversee group projects.
Preferred Qualifications
Experience within an area of student services/student records a plus. Banner knowledge a plus or the ability to acquire the skills in the University’s Banner system. Knowledge and creation of SQL along with report writing tools such as Business Objects, MS Access, Crystal Reports, or InfoMaker.
Department
Registrar (36030)Department Website
http://registrar.nd.eduFamily / Sub-Family
Student Svcs / RegistrarCareer Stream/Level
EIC 2 ProfessionalDepartment Hiring Pay Range
$47,758 - $62,000Pay ID
Semi-MonthlyFLSA Status
S1 - FT ExemptJob Category
Administrator/ProfessionalJob Type
Full-timeSchedule: Days of Week & Hours
Monday-Friday
8:00am-5:00pm
8:00am-5:00pm
Schedule: Hours/Week
40 hrs/weekSchedule: # of months
12Job Posting Date (Campus)
06/27/2024Job Posting Date (Public)
06/27/2024Job Closing Date
07/14/2024Posting Type
Open To All ApplicantsPosting Number
S241106Quick Link for Internal Postings
https://jobs.nd.edu/postings/34955*Please mention you saw this ad on AsiansInAcademia.*
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